We can't believe it but yet again we have experienced another downtime of our server.
The last 30 min we have probably experienced some of the most stressful and angry minutes of our lives... And the situation so far is that we figured out the cause of the drama.
We'd like to explain what happened, which will also convince you it will now never ever happen again... unfortunately maybe this was one time too much for some of you... we hope not..... we really hope you'll give us one more chance.... please read the following:
Last week our web configuration was not up to the task of serving enough requests concurrent, so the site went down due to too much traffic.... our response was that we increased the configuration to take more requests at once... after today it appeared we increased it too much....
Due to the heavy load of visitors today and the unbelievable unfortunate timing of the passing by of google bots at the same time (!!), all concurrent requests consumed up all of our servers memory (yeah.. it was indeed that much requests!!).
This resulted in all swap space usage and as a result the death of our server as you have experienced it.
You might have been annoyed by this but we can guarantee you that you're not the only one. We are unbelievable annoyed by this as we work very hard to get this site working smoothly and turn it into a happy community....
Anyway, we have now limited the amount of concurrent request to be as much as possible, without having the risk to kill our machines. This means that in worst case, with too much traffic and google passing by as well, everybody now will get on queue for a couple of seconds (shouldn't be more then 5 seconds) until one of the processors can handle their requests. This will keep the website alive at all times and response in a time acceptable for hopefully everybody.
We are very very sorry for all inconvenience caused and we are also sorry in case you find this explanation a bit technical.... but this is what happened and it is the only way to explain our downtime issue. Those of you who understand our explanation will hopefully now see it's not gonna happen again.
We hope you guys give us one more chance.....
Oh yeah of course:
New PKR freeroll very soon!!!!!
Very best regards,
Team Pokerinfo.com
